Okazzi

Frequently Asked Questions

How can I make a payment for my order on your website?	To make a payment for your order, simply proceed to the checkout page on our website. There, you will be prompted to enter your payment information, such as credit/debit card details or select alternative payment options like Bank Transfer.
Is it safe to enter my payment information on your website?	Yes, we prioritize the security of your payment information. We use industry-standard security measures such as SSL encryption to establish a secure connection between your browser and our website. Additionally, we partner with trusted payment gateway providers that comply with strict security standards to ensure the safe processing of your payment
Can I use a promotional code or discount for my purchase?	Absolutely! We often offer promotional codes or discounts to provide value to our customers. If you have a valid promotional code, you can enter it during the checkout process. The system will apply the corresponding discount to your order total. Stay updated on our website or subscribe to our newsletter for the latest promotions and discounts.
What payment methods do you accept?	We accept various payment methods to cater to our customers' preferences. You can make a payment using major credit/debit cards such as Visa, Mastercard, and American Express. We also offer alternative payment options like Bank Transfer.
What is your refund and return policy?	We have a clear refund and return policy to ensure customer satisfaction. If you are not satisfied with your purchase, please refer to our policy page on our website for detailed instructions on how to initiate a return or request a refund. We strive to provide a hassle-free experience and address any concerns you may have promptly.
Can I cancel my order and get a refund?	Yes, you may be able to cancel your order and receive a refund depending on the order's status and our cancellation policy. Please refer to our cancellation policy page on our website or contact our customer support team as soon as possible to inquire about canceling your order. We will do our best to accommodate your request.
Do you offer international shipping and what are the associated costs?	We offer international shipping to many countries. However, shipping costs and availability may vary depending on your location. Please note that additional customs duties or taxes may apply, and it is the customer's responsibility to be aware of and cover these costs, if applicable.

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